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... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... for following established policies. Will lead a team of 16-20 associates. ... volume Inbound and or..
... and judgment. Responsibilities The Healthcare Call Center Lead role works as a Inbound ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation..
Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of call center Managers directing..
... Digital Channel Sales and Cross-Sell Lead - Louisville, KY or Remote ... Channel Sales and Cross Sell Lead will be responsible for driving ... Digital Channel Sales and Cross-Sell..
Job Information Humana Consumer Experience Lead-Remote in US in Portland Oregon ... Oregon Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... Members Achieve Their Best Health...
Description The Call Quality Lead monitors and evaluates the quality ... issues and performance measures. The Call Quality Lead works on problems of diverse ... moderate to substantial. Responsibilities The..
Job Information Humana Consumer Experience Lead-Remote in US in Salem Oregon ... Oregon Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... Information Humana Digital Channel Sales Lead - Louisville, KY or Remote ... Description The Digital Channel Sales Lead defines the sales product strategy ... segments. The Digital Channel Sales..
... Channel Sales Strategy And Transformation Lead - Louisville, KY or Remote ... Channel Sales Strategy and Transformation Lead enhances the consumer experience by ... Channel Sales Strategy and Transformation..
Job Information Humana Product Marketing Lead (Remote) in Salem Oregon Description ... experienced and passionate Product Marketing Lead who is hyper customer focused ... people everywhere, including our associates, lead..
Job Information Humana Lead Product Owner-ServiceNow HRSD in Salem ... ServiceNow HR Service Delivery (HRSD) Lead Product Owner helps shape best ... platform team. The ServiceNow HRSD Lead Product Owner..
... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Salem ... in place Proven ability to lead amongst peers and partners, assuming ... peers and partners, assuming..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
Description The Lead Data Product Manager will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
Job Information Humana Communications Lead, Insurance Services in Salem Oregon ... Organization is seeking a Communications Lead to join the Corporate Communications ... Corporate Communications team. The Communications Lead, Insurance..
Job Information Humana Digital Channel Lead - Louisville, KY or Remote ... Oregon Description The Digital Channel Lead defines the sales product strategy ... segments. The Digital Channel Sales Lead..