Call Center Lead Jobs in Saint Augustine

Description The Senior Compliance Professional ensures compliance with governmental requirements. The Senior Compliance Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an ..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Value-Based Strategies - CMS Programs Strategy Lead - Remote in Saint Augustine Florida Description Value-Based Strategies - CMS Programs Strategy Lead will support Humana through successful participation in ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... experience. In addition, you will lead the vision of building a ... Retail Digital Transformation and will..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Description The Senior Recruiter is responsible for all aspects of university recruiting for assigned Humana business groups. The Senior Recruiter works on assignments that involve moderately complex to complex issues where ..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Saint Augustine Florida Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center ..

Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for Medicare and Medicaid Services. The Billing & Reconciliation Representative 2 performs varied activities ..

Description The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and ..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

Job Information Humana Senior Value-Based Programs Reporting/Data Professional - Louisville, KY or Remote in Saint Augustine Florida Description The Senior Value-Based Programs Reporting/Data Professional builds templates, standard documentation, policy and protocol, ..

Description The Manager, Risk Adjustment oversees coding educators and quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS). ..

... needs of seniors at the center of everything we do. Our ... care model where our physicians lead a multi-disciplinary care team supporting ... we serve, including our associates,..

Description The Lead Solutions Architect works with user ... software, databases, and peripherals. The Lead Solutions Architect works on problems ... moderate to substantial. Responsibilities The Lead Solutions Architect translates..

Job Information Humana Consumer Experience Lead-Remote in US in Saint Augustine ... Florida Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Saint Augustine Florida Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer ..

Job Information Humana Lead, Portfolio Management in Saint Augustine Florida Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to ..

... Advancement Professional you will also lead initiatives to analyze complex business ... Hive, Wellness Business Squads, Vendors Lead cross-functional planning to ensure alignment ... including marketing calendars and dashboards..

... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..