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Analyst, Call Center OperationsFrontier is looking for a Data Analyst who will focus on exploratory analysis, specifically supporting customer care operations.You will be a strong problem solver, equipped with strong analytical ..
Description Director, Marketing Call Center, Care Delivery OrganizationOur inside sales ... sales team in our Marketing Call Center often has the first interaction ... and implementation of the marketing call..
Description The Lead for CRM & Contact Center Technology is responsible for defining ... privacy, compliance and marketing. The lead would be responsible facilitating and ... Responsibilities The CRM and..
Job Information Humana Consumer Experience Lead-Remote in US in Tampa Florida ... Florida Description The Consumer Experience Lead ensures optimized interaction between a ... and members. The Consumer Experience Lead..
Job Information Humana Bilingual / Call Center / Customer Service / Remote ... everywhere, including our team members, lead their best lives. We support ... from Home / Bilingual /..
Description The Call Quality Lead monitors and evaluates the quality ... issues and performance measures. The Call Quality Lead works on problems of diverse ... moderate to substantial. Responsibilities The..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct ... and are embedded within..
Job Information Humana Call Center Customer Service / Remote / ... everywhere, including our team members, lead their best lives. We support ... from Home / Bilingual / Call Center..
Job Information Humana Bilingual / Call Center / Customer Service Rep / ... everywhere, including our team members, lead their best lives. We support ... from Home / Bilingual /..
Job Information Humana Communications Lead, Insurance Services in Tampa Florida ... Organization is seeking a Communications Lead to join the Corporate Communications ... Corporate Communications team. The Communications Lead, Insurance..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of call center Managers directing..
... developing phone associates in the call center. Location: Remote USA with the ... At least 1 year of call center experience Proficiency in Microsoft Office ... Previous supervisory experience..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
Description The Lead Data Product Manager will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... everywhere, including our team members, lead their best lives. We support ... and Spanish The Remote - Call Quality Professional 1 monitors and ... issues and performance measures. The..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... Members Achieve Their Best Health...
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Tampa ... in place Proven ability to lead amongst peers and partners, assuming ... peers and partners, assuming..
Job Information Humana Call Center Operations Manager in Tampa Florida ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..