Call Center Management Jobs in Bridgeport

... for executing the Quality Performance Management Program by consistently conducting and ... via recordings and observations utilizing call monitoring systems; delivers timely feedback ... standards.Collaborates with training group and..

Description The Supervisor, Care Management Support contributes to administration of ... contributes to administration of care management. Provides non-clinical support to the ... of members. The Supervisor, Care Management Support..

... and professionals, every day. The Call Center Supervisor acts as a resource ... acts as a resource assisting Call Center Operators with more complex issues, ... affecting the operations..

... and professionals, every day. The Call Center Manager has the responsibility and ... and high quality operation and management of call center operators and clinical nurse advisors. ... affecting..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..