Call Center Management Jobs in Charlotte

THE POSITION Calling customers (who have already submitted a form on LendingTree) to discuss the benefits of Credit Repair and transfer them to one of our Credit Repair Analyst. Promote the ..

RESPONSIBILITIES Connect Interact with customers via inbound calls, chat, text, and/or email. Actively listen to our customers, while also respecting their time. Solve Assist customers with finding a lender to evaluate ..

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...

Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...