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Intake Contact Center Supervisor/manager The candidate duties will ... departmental calls/contacts. Evaluates/plans staffing needs, call routing, and retention using historical ... retention using historical data through call reporting software and..
... Deloitte Data Architect - Experience Management in Greensboro North Carolina Data ... Carolina Data Architect - Experience Management Locations: New York, NY | ... & marketing solutions from data..
... Data Architect Manager - Experience Management in Greensboro North Carolina Data ... Data Architect Manager - Experience Management Locations: New York, NY | ... & marketing solutions from data..
Job Description: Supplier Intake Questions What is a day in the life like for the person in this role? Phone calls, vendor scheduling , project tracking Are there other skills/certifications required ..
Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..
... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
... values good health. Accordant's care management programs bring members and their ... will need to document the call while speaking to the member ... Inside sales role or customer..
Job Information Humana Lead, Portfolio Management in Greensboro North Carolina Description ... Job Description The Lead, Portfolio Management role collaborates with Customer Experience ... role collaborates with Customer Experience Center..
... records and the records of Center for Medicare and Medicaid Services. ... documents in order to inform management, market groups, and regional personnel ... experience working in an outbound..
... of Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... centers onto the core contact management platform, in order to execute ... oversee the execution..
... Role is dedicated to product management, definition, owner for Agent Assist ... root cause, telling the story, call listening, member experience design, elimination ... product development, service operations experience;..
Pension Administration Team Lead – Winston-Salem, NCWe currently have an exciting career opportunity for a Pension Administration Team Lead in our Winston-Salem, NC office. As part of an industry-leading team, you ..
Description The Care Management Support Assistant 2 contributes to ... contributes to administration of Care Management. Provides non-clinical support to the ... for well-being Responsibilities The Care Management Support Assistant..
Job Information Humana Business Systems Analyst - Remote Nationwide in Greensboro North Carolina Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, ..
Description The Manager, Utilization Management Nursing utilizes clinical nursing skills ... administration determinations. The Manager, Utilization Management Nursing works within specific guidelines ... we succeed! The Manager, Utilization Management Nursing..
Description The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and ..
... clients using proprietary software. Day-to-day management of a specific client or ... CalcsLog, quality of participant service (call listening), ensuring that team is ... project planning, client interaction, team..
... special projects as assigned by management. REQUIRED SKILLS AND EXPERIENCE:Bachelor’s degree ... are all for it. We call this Smart Working! Our continuous ... in this job description restricts..
