Call Center Management Jobs in Minnesota

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... teams, strategy, design, forecasting, labor management, technology, continuous improvement, client/customer satisfaction ... teams Build the operational plan, management of daily, weekly and monthly ... market intelligence regarding customer care/contact..

... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... to appropriate stakeholders Oversee defect..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..