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RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...
Description The Associate Director, Vendor Management works as liaison between vendors ... organization. The Associate Director, Vendor Management requires a solid understanding of ... 2 or more years of management..
Workforce Management Analyst (Remote) Date: Oct 24, ... volume data while supporting functional management within the Call Center to ensure resource optimization. This ... and distribute them to the management..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
Description The Utilization Management Nurse 2 utilizes clinical nursing ... benefit administration determinations. The Utilization Management Nurse 2 work assignments are ... Soul. Join Us! The Utilization Management Nurse 2..
Description The Care Management Support Assistant contributes to administration ... contributes to administration of care management. Provides non-clinical support to the ... 1 year or more of call center/high volume..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
... individual to lead our Customer Service/Call Center/ Contact Center analytics and data mining efforts. ... acumen and comfort with contact center metrics and systems. The successful ... easily understandable..
Description The Care Management Support Assistant 2 contributes to ... contributes to administration of Care Management. Provides non-clinical support to the ... for well-being Responsibilities The Care Management Support Assistant..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Job Information Humana Bilingual / Call Center / Customer Service Rep / ... from Home / Bilingual / Call Center Customer Service Representative who is ... excellent service to others...
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Job Location Durham, NC - 2130 - Durham, NC Position Type Part Time Salary Range $16.00 - $17.00 Hourly Job Category Admin - Clerical Let what you love be what you ..
THE POSITION Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Charlotte ... ETL platforms like SQL Server Management Studio (SSMS), StreamSets, EDW, Azure ... lead role within projects..
... their related pharmacies Assist the Call Center management team with projects to enhance ... workflow and success of the Call Center Assist Customer Service team with ... Facilities: Gather..
