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Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Description The Manager, Workforce Management applies and integrates ... and human resource compliance). The Manager, Workforce Management works within specific ... schedules and goals. Responsibilities The Manager, Workforce Management assesses..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..