Call Center Manager Jobs in Fresno

Licensure Enrollment Counselor The candidate sells company products to prospective students by assessing their needs and recommending products that will enable students to meet their personal goals. Will provide ongoing feedback ..

14,256 Job Information Deloitte Manager, Solution Architecture – Project Omnia in Fresno California Manager, Solution Architect – Project Omnia Primary Location: Hermitage/Nashville, TN Other Various locations If you are passionate about ..

18,218 Job Information Deloitte Manager, Application Architecture – Magnet Platform in Fresno California Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, ..

Job Information Humana Consumer Experience Lead-Remote in US in Fresno California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Fresno California Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

Job Description Position Description Under direct supervision of an attorney in the City Attorney's Office, the incumbent performs a variety of paralegal services on behalf of the City. Duties include, but ..

... Primary Responsibilities: Partner with Solution Manager, Product managers and Product Owners ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Fresno California Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

Description The Manager, Workforce Management applies and integrates ... and human resource compliance). The Manager, Workforce Management works within specific ... schedules and goals. Responsibilities The Manager, Workforce Management assesses..

Job Description Position Description Under general supervision, the Street Maintenance Leadworker performs skilled and specialized lead level work in street and concrete maintenance, as well as minor construction. Incumbents maintain and ..

Description The Manager, Risk Adjustment oversees coding educators and quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS). ..

Job Description Position Description Under general supervision, Background Investigators perform background investigations of candidates for employment with the Police Department; register sex offenders and arson offenders in compliance with Penal Code ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Enterprise Operations Monitor, Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

Description The Manager, Utilization Management Nursing utilizes clinical ... and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ... you succeed, we succeed! The Manager, Utilization Management Nursing..

Job Description Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. RECRUITMENT MAY CLOSE AT ANY TIME. The City of Fresno is offering ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Enterprise Operations Monitor, Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects..

Job Information Humana Sales Support Representative - Fresno, CA in Fresno California Description Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support ..

... Empathy & Time Management Inbound call Occasionally- Auto Dialer (computer makes ... Auto Dialer (computer makes the call, beep and answer phone- Outbound) ... Outbound) or manual list (outbound..