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Description The Senior IT Project Manager assembles and leads the project ... technical experience in a complex call routing environment Strong Knowledge with ... environment Strong Knowledge with contact center..
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Description The Risk Management Lead identifies and analyzes potential sources of loss to minimize risk. The Risk Management Lead works on problems of diverse scope and complexity ranging from moderate to ..
Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Description This is a fantastic opportunity to own and manage the frontline cyber operations for the 3rd largest health organization in the Nation. This candidate will have the ability to apply ..
Description The Director, Service Offering Management enables and assures the management and abilities of the service offering system are controlled, balanced and aligned to the mission and needs of the whole ..
Description This opening will support the Humana Clinical Pharmacy Review organization performing a variety of analytical tasks including forecasting clinical review volume, identifying opportunities for automated decision making in the clinical ..
Description The Associate Director, Consumer Engagement oversees the enrollment, education, engagement, and activation duties for client groups regardless of segment, and for product where warranted. The Associate Director, Consumer Engagement requires ..
Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..
... team. Responsibilities The DMS Sales Manager will be responsible for leading ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Description The Director, Process Improvement analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Director, Process Improvement requires an in-depth understanding ..
Description The Senior Product Manager, Digital, will contribute to digital ... Medicaid businesses. The Senior Product Manager, Digital, will contribute to digital ... serve our members through our call centers,..
Description Humana is looking for a dynamic and energetic leader that is passionate about leading and growing our contact center SRE team. Supporting the core contact center voice technology applications and ..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Job Information Humana Technical Product Manager(virtual remote home office eligible) in ... EST hours. The Technical Product Manager conceives, develops, delivers, and manages ... will directly impact the contact center..
