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... a time. The current IT Operations-Trainee- role is based Fort Lauderdale, ... Lauderdale, Florida. As an IT Operations Trainee, you will have the ... IT department: Network and Telecom..
Description The Inbound Contacts Representative 3 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative ..
Description The Director, Scheduling Call Center Operations represents the company by making ... Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall performance..
... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..
... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
... Florida Description The Consumer Service Operations Representative 3 is responsible for ... functions area. The Consumer Service Operations Representative 3 performs advanced The ... Qualifications Previous inbound and/or outbound..
Description Humana is seeking a Senior Strategy Advancement Professional to join the Corporate Marketing team supporting Wellness programs. This is a remote role working anywhere in the US, however, this individual ..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
Description The Consumer Service Operations Representative 3 is responsible for ... functions area. The Consumer Service Operations Representative 3 performs advanced administrative/operational/customer ... In The On-Site Consumer Service Operations Representative..
Director of Contact Center Operations (DCCO) - This is a ... - $135Knu00a0nPOSITION SUMMARY:nThe DCCO oversee operations of a hybrid Contact Center. In this role, your job ... the management..
... Login Now Supervisor, Healthcare Reclamation Operations Job Code: 2023-50-6A-001 Location: Sunrise, ... 0.00-0.00 Responsibilities: The Healthcare Reclamation Operations Supervisor oversees and supports daily ... oversees and supports daily business..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Boca ... Boca Raton Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Boca Raton Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct line ... and are embedded..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
Job Information Humana Call Quality Coach in Boca Raton ... Boca Raton Florida Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Description The Consumer Service Operations Representative 3 is responsible for ... functions area. The Consumer Service Operations Representative 3 performs advanced administrative/operational/customer ... BELOW. The Bilingual Consumer Service Operations Representative..
... root cause, telling the story, call listening, member experience design, elimination ... of digital product development, service operations experience; call center operations, agent desktop tools, emerging agent ... related..
