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RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... the absence of the Contact Center Manager...
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... and trends, and implementing tactical operations for projects and initiatives. Responsible ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
... Resolution Representative 2 manages claims operations that involve customer contact, investigation, ... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of..
Geek Squad The Geek Squad Service Hub Lead will be directly responsible for the support of the fulfillment of on-site Geek Squad delivery of Home Theater and Appliance products. Our Geek ..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... years of customer service and/or..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
