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Description The Consumer Service Operations Representative 2 is responsible for ... functions area. The Consumer Service Operations Representative 2 performs varied activities ... assignments. Responsibilities The Consumer Service Operations Representative..
Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..
Description The Consumer Service Operations Professional 1 is responsible for ... functions area. The Consumer Service Operations Professional 1 work assignments are ... is seeking a Consumer Service Operations Professional..
... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..
... Humana Associate Director, IT Infrastructure Operations and Process Improvement in Dover ... The Associate Director, IT Infrastructure Operations and Process Improvement monitors and ... activities. Associate Director, IT Infrastructure..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
... and manage the frontline cyber operations for the 3rd largest health ... to shape and streamline cyber operations for a Fortune 50 company. ... Fortune 50 company. The Security..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
Job Information Humana Call Quality Coach in Dover Delaware ... in Dover Delaware Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Dover Delaware Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..
... readiness function spans multiple contact center operations with varying degrees of readiness ... readiness function spans multiple contact center operations with varying degrees of readiness ... technology modernization in..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Dover ... in Dover Delaware Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
Description The Director of Operations - Inside Sales is responsible ... segment. Responsibilities The Director of Operations - Inside Sales is responsible ... engagement. Work closely with market operations and..
Job Information Humana MarketPOINT Call Quality Coach in Dover Delaware ... seeking a candidate for a Call Quality Coach (Call Quality Professional 2) to join ... perks for well-being Responsibilities..
... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
Description The Regional Market Operations Professional will support development of ... utilization. Responsibilities The Regional Market Operations Professional assesses organizational staffing and ... positive experience for NPs Director, Call Center..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... Development Professional: Pharmacy Integration - Operations - in Dover Delaware Description ... Clinical, Medicare and Medicare Markets, Call Centers, etc.) to support incremental ... MAPD Markets, Providers, Humana Clinical..
