Call Center Operations Jobs in Fargo

... IT Partner Liaison - BPO Operations (virtual remote home office) in ... a number of Business Partner Operations across the country and world. ... will be between the contact..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

Description The Call Quality Lead monitors and evaluates ... issues and performance measures. The Call Quality Lead works on problems ... moderate to substantial. Responsibilities The Call Quality Lead provides..

... readiness function spans multiple contact center operations with varying degrees of readiness ... readiness function spans multiple contact center operations with varying degrees of readiness ... technology modernization in..

Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..

Job Information Humana Call Quality Coach in Fargo North ... Fargo North Dakota Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... Development Professional: Pharmacy Integration - Operations - in Fargo North Dakota ... Clinical, Medicare and Medicare Markets, Call Centers, etc.) to support incremental ... MAPD Markets, Providers, Humana Clinical..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Fargo ... Fargo North Dakota Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..

... Humana Associate Director, IT Infrastructure Operations and Process Improvement in Fargo ... The Associate Director, IT Infrastructure Operations and Process Improvement monitors and ... activities. Associate Director, IT Infrastructure..

Description The Consumer Service Operations Professional 1 is responsible for ... functions area. The Consumer Service Operations Professional 1 work assignments are ... is seeking a Consumer Service Operations Professional..

Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..

... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..

Description The Regional Market Operations Professional will support development of ... utilization. Responsibilities The Regional Market Operations Professional assesses organizational staffing and ... positive experience for NPs Director, Call Center..

... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... and manage the frontline cyber operations for the 3rd largest health ... to shape and streamline cyber operations for a Fortune 50 company. ... Fortune 50 company. The Security..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Fargo North Dakota Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..

Description The Director of Operations - Inside Sales is responsible ... segment. Responsibilities The Director of Operations - Inside Sales is responsible ... engagement. Work closely with market operations and..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

Description The Consumer Service Operations Professional 1 is responsible for ... functions area. The Consumer Service Operations Professional 1 work assignments are ... is seeking a Consumer Service Operations Professional..

Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..