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Description We are hiring multiple call center representatives to train in a ... work at home environment. These call center representatives will take inbound calls ... or Bachelor's Degree Previous..
Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Green ... Green Bay Wisconsin Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... and manage the frontline cyber operations for the 3rd largest health ... to shape and streamline cyber operations for a Fortune 50 company. ... Fortune 50 company. The Security..
... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..
Description The Consumer Service Operations Professional 1 is responsible for ... functions area. The Consumer Service Operations Professional 1 work assignments are ... is seeking a Consumer Service Operations Professional..
... Humana Associate Director, IT Infrastructure Operations and Process Improvement in Green ... The Associate Director, IT Infrastructure Operations and Process Improvement monitors and ... activities. Associate Director, IT Infrastructure..
Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Green Bay Wisconsin Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Job Information Humana Call Quality Coach in Green Bay ... Green Bay Wisconsin Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... Marketpoint, AVP Partner..
Description The Regional Market Operations Professional will support development of ... utilization. Responsibilities The Regional Market Operations Professional assesses organizational staffing and ... positive experience for NPs Director, Call Center..
... The Associate Director, Consumer Service Operations is responsible for the daily ... The Associate Director, Consumer Service Operations requires a solid understanding of ... The Associate Director, Consumer Service..
... the job for you! The Call Quality Coach (Call Quality Professional 2) monitors and ... relationship building calls. Responsibilities The Call Quality Coach (Call Quality Professional 2) provides information..
... Development Professional: Pharmacy Integration - Operations - in Green Bay Wisconsin ... Clinical, Medicare and Medicare Markets, Call Centers, etc.) to support incremental ... MAPD Markets, Providers, Humana Clinical..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
... readiness function spans multiple contact center operations with varying degrees of readiness ... readiness function spans multiple contact center operations with varying degrees of readiness ... technology modernization in..
Description The Director of Operations - Inside Sales is responsible ... segment. Responsibilities The Director of Operations - Inside Sales is responsible ... engagement. Work closely with market operations and..