Call Center Operations Jobs in Jacksonville

... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations ... internal and external (BPO) contact..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..

Job Location Jacksonville FL 8000 - Jacksonville, FL Position Type Part Time Salary Range $16.00 - $17.00 Hourly Let what you love be what you do. Become an On-Call Fitness Specialist ..

Senior Proposal and Marketing Specialist Opportunity: Our Jacksonville, Florida office is seeking an experienced Senior Proposal and Marketing Specialist to join our team. This candidate will provide support for client development, ..

Job Information Humana Billing & Reconciliation Representative 2-Remote in US in Jacksonville Florida Description The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of Center for ..

Description The Manager, Utilization Management Nursing utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Jacksonville ... in Jacksonville Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Intake Floor Manager (Call Center) The candidate will supervise daily ... The candidate will supervise daily operations to achieve success in meeting ... reports to higher managers. Analyze operations to..

... supporting and administering existing Contact Center infrastructure, as well as for ... Border Controllers, Session Routers, Enterprise Operations Monitor, Session Delivery Manager, SIPREC ... Session Delivery Manager, SIPREC Recording,..

... individual to lead our Customer Service/Call Center/Contact Center analytics and data mining efforts. ... with key stakeholders in BI, Operations, CS, Product, Finance and program ... acumen and comfort..

Job Information Humana Center Administration in Jacksonville Florida Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. ..

... root cause, telling the story, call listening, member experience design, elimination ... of digital product development, service operations experience; call center operations, agent desktop tools, emerging agent ... related..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Jacksonville Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Call Quality Coach in Jacksonville Florida ... in Jacksonville Florida Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

Description Humana is seeking a Senior Strategy Advancement Professional to join the Corporate Marketing team supporting Wellness programs. This is a remote role working anywhere in the US, however, this individual ..

... root cause, telling the story, call listening, member experience design, elimination ... of 5 years of consumer call center operations experience Minimum of 2 of ... goal of returning..

Learning and Development Specialist (Trainer) Ovation Credit by LendingTree is a leading provider of credit repair services with a strong customer service reputation. Ovation utilizes a proprietary software application that facilitates ..

Job Information Humana Center Administrator - Gateway Center in Jacksonville Florida Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..

... supporting department Directors in day-to-day operations and strategic initiatives. Primary Responsibilities: ... (intermediate to expert level) Demonstrable operations analyst experience in contact center environments. Demonstrable understanding of basic .....

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

... evaluating the effectiveness of the call/case, identifying if all customer issues ... a telework status. Once normal operations resume, employees may be directed ... contact information (ERC) Employee Resource..