Call Center Operator Jobs in Dayton

Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..

SUMMARY Global Technical Services, LLC (GTS), a Bering Straits Native Corporation company, is seeking a seasoned Help Desk Lead to develop and implement a Help Desk, responsible inquiry or issue documentation, ..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

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Job Information Humana Senior Onboarding Command Center in Springfield Ohio Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

SUMMARY Arcticom, LLC a subsidiary of Bering Straits Native Corporation is currently seeking a Network Operations Center (NOC) Lead.  The NOC Lead will work closely with the DevSecOps team to ensure ..

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NF Tech Operations Manager The candidate leads the day-to-day of highly technical operations ensuring that an outstanding service experience is provided to the internal and external sales partners, firms, third-party administrators, ..

Senior Wealth Strategist Duties: The candidate serves as the primary Wealth Planning expert and resource for high net worth prospects and client relationships (> $10MM investable and/or $15 million in net ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Business Systems Analyst - Remote Nationwide in Springfield Ohio Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..

Job Information Humana Care Manager, Registered Nurse, RN - Maternity, L&D, Mother Baby in Springfield Ohio Description The Field Care Manager assesses and evaluates member's needs and requirements to achieve and/or ..

... Decision. Join the Blackhawk Bunch! Call or apply online today! Reference ... apply online today! Reference Cost Center #124 Ready to Apply to ... Decision. Join the Blackhawk Bunch!..

Job Information Humana Lead, Portfolio Management in Springfield Ohio Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..

Description Humana Healthy Horizons is seekign a Utilization Management Nurse 2 who utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The ..

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Job Information Humana Care Manager, Licensed Behavioral Health Professional or Registered Nurse in Springfield Ohio Description The Field Care Manager, Behavioral Health 2 (Care Manager, Behavioral Health) assesses and evaluates member's ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... involving large scale cloud contact..

Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience Professional's work assignments involve moderately complex to complex issues where the analysis of ..

Job Information Humana Care Manager, Registered Nurse, RN in Springfield Ohio Description Humana Healthy Horizons in Ohio is seeking a Field Care Manager to assess and evaluate member's needs and requirements ..