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Description The UM Specialist contributes to administration of utilization management. The UM Specialist performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Responsibilities Humana's ..
... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... volume Inbound and or outbound Call Center that may handle quality call resolution Working experience working..
... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation Calls..
... the resolution to a pending call. Decisions are typically focus on ... inquiries through proper channels This position reports to the Claims Research ... potentially collaborating across CCM. This..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... so, a Customer Service Representative position with General Dynamics may be ... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact..
... Advice Line is an inbound call center that provides Humana members with ... 2 role is a remote position, with oversight from the NAL ... utilizing approved medical resources..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... and deliver tangible results. This position identifies process improvement opportunities and ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... software testing is executed. This..
... leadership, supervisory, SME and/or trainer position Proficiency in Microsoft Office Word, ... Previous supervisory experience in a call center setting Work-At-Home Requirements At minimum, ... the business requirements for..
Description The Subrogation Representative 3 identifies, investigates, and collects recoveries from third parties who are legally responsible for paying all or part of medical expenditures for an organization that provides health ..
Job Information Humana Consumer Experience Lead-Remote in US in Albuquerque New Mexico Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
... members. iCare is seeking a Call Center and Claims Representative to join ... join our growing team! This position is in a call center setting and meets the needs..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... from moderate to substantial. Responsibilities Position Overview Humana..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
