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... the resolution to a pending call. Decisions are typically focus on ... inquiries through proper channels This position reports to the Claims Research ... potentially collaborating across CCM. This..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... members in a fast-paced inbound call center environment Records accurate details of..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description The Subrogation Representative 3 identifies, investigates, and collects recoveries from third parties who are legally responsible for paying all or part of medical expenditures for an organization that provides health ..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
... and deliver tangible results. This position identifies process improvement opportunities and ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... software testing is executed. This..
Company Name: Kroger General Office Position Type: Employee FLSA Status: Non-exempt ... Type: Employee FLSA Status: Non-exempt POSITION SUMMARY: Answer patient inquiries through ... productivity levels consistent with contact center..
Description The Grievances & Appeals Representative 4 manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Grievances & Appeals ..
... education Responsibilities This is a position Monday-Friday 8-4:30EST, no flex hours ... 2 works in an inbound call center type of environment, works with ... the resolution to a..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
Job Information Humana Consumer Experience Lead-Remote in US in Cincinnati Ohio Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... from moderate to substantial. Responsibilities Position Overview Humana..
... members. iCare is seeking a Call Center and Claims Representative to join ... join our growing team! This position is in a call center setting and meets the needs..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... members in a fast-paced inbound call center environment, and at times, back-to-back..
... of approximately 25 associates. This position has the opportunity to support ... On a regular basis, this position will be responsible for leading, ... developing phone associates in the..
Job Information Humana Supervisor, UM Administration-Remote in Cincinnati Ohio Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
