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... of 120 work at home call center sales associates. If so, we ... our team in operating virtual call centers of the future. Responsibilities ... virtually, a good understanding..
Description Responsibilities The Medicare Call Center Representative will assist members in ... members in a fast-paced inbound call center environment. You will be responsible ... The start date for this..
... for following established policies. This position provides non-clinical support supervising Care ... the care management program. This position interacts with other Supervisors, Managers, ... internal personnel and stakeholders. This..
Description The Subrogation Representative 3 identifies, investigates, and collects recoveries from third parties who are legally responsible for paying all or part of medical expenditures for an organization that provides health ..
... Advice Line is an inbound call center that provides Humana members with ... 2 role is a remote position, with oversight from the NAL ... utilizing approved medical resources..
Description The UM Specialist contributes to administration of utilization management. The UM Specialist performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Responsibilities Humana's ..
... members. iCare is seeking a Call Center and Claims Representative to join ... join our growing team! This position is in a call center setting and meets the needs..
Job Information Humana Supervisor, UM Administration-Remote in Colorado Springs Colorado Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... from moderate to substantial. Responsibilities Position Overview Humana..
... serve our members when they call us with questions regarding their ... while building a career. This position is full-time (40 hours/week) Monday ... plans and levels of benefits..
Job Information Humana Consumer Experience Lead-Remote in US in Colorado Springs Colorado Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... the resolution to a pending call. Decisions are typically focus on ... inquiries through proper channels This position reports to the Claims Research ... potentially collaborating across CCM. This..
... and deliver tangible results. This position identifies process improvement opportunities and ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... software testing is executed. This..
... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation Calls..
... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... volume Inbound and or outbound Call Center that may handle quality call resolution Working experience working..
... leadership, supervisory, SME and/or trainer position Proficiency in Microsoft Office Word, ... Previous supervisory experience in a call center setting Work-At-Home Requirements At minimum, ... the business requirements for..