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JOB DUTIES Provides initial response to all service requests for new & existing clients Listens to and converses with clients to understand needs, establishes rapport and gathers preliminary information surrounding client's ..
... of 120 work at home call center sales associates. If so, we ... our team in operating virtual call centers of the future. Responsibilities ... virtually, a good understanding..
... for following established policies. This position provides non-clinical support supervising Care ... the care management program. This position interacts with other Supervisors, Managers, ... internal personnel and stakeholders. This..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... from moderate to substantial. Responsibilities Position Overview Humana..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... volume Inbound and or outbound Call Center that may handle quality call resolution Working experience working..
Job Information Humana Consumer Experience Lead-Remote in US in Torrance California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Description The UM Specialist contributes to administration of utilization management. The UM Specialist performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Responsibilities Humana's ..
... members. iCare is seeking a Call Center and Claims Representative to join ... join our growing team! This position is in a call center setting and meets the needs..
... the resolution to a pending call. Decisions are typically focus on ... inquiries through proper channels This position reports to the Claims Research ... potentially collaborating across CCM. This..
... and deliver tangible results. This position identifies process improvement opportunities and ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... software testing is executed. This..
... interviews, onboarding and training. This position is work from home, at ... · Proven customer service or call center experience preferred. · Demonstrated interpersonal ... in a structured fast..
... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation Calls..
Description The UM Specialist contributes to administration of utilization management. How we Value You Benefits starting day 1 of employment Competitive 401k match Generous Paid Time Off accrual Tuition Reimbursement Parent ..
Description The Subrogation Representative 3 identifies, investigates, and collects recoveries from third parties who are legally responsible for paying all or part of medical expenditures for an organization that provides health ..
... of approximately 25 associates. This position has the opportunity to support ... On a regular basis, this position will be responsible for leading, ... developing phone associates in the..
... so, a Customer Service Representative position with General Dynamics may be ... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact..
Job Information Humana Consumer Experience Lead-Remote in US in Los Angeles California Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Job Information Humana Supervisor, UM Administration-Remote in Torrance California Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
