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call center
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... the resolution to a pending call. Decisions are typically focus on ... inquiries through proper channels This position reports to the Claims Research ... potentially collaborating across CCM. This..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... from moderate to substantial. Responsibilities Position Overview Humana..
... and deliver tangible results. This position identifies process improvement opportunities and ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... software testing is executed. This..
... to a resolution on each call, while still upholding our Perfect ... members in a fast-paced inbound call center environment and, at times, back-to-back ... knowledge-based database (Mentor) on..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... Sr Analyst, Customer Service Analytics: Position is Remote The role of ... individual to lead our Customer Service/Call Center/ Contact Center analytics and data mining efforts. ... and data..
... need or purpose of the call. • Provides information to the ... repair facility, or escalating the call in appropriate circumstances. • Makes ... helpful) Prior customer service and/or..
... and satisfying online shopping experience available. Each day, 20 million loyal ... Rue Gilt Groupe our Contact Center Agents are providing amazing customer ... pay (Tier 1)---$17.00hr 1 year..
... members. iCare is seeking a Call Center and Claims Representative to join ... join our growing team! This position is in a call center setting and meets the needs..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... members in a fast-paced inbound call center environment, and at times, back-to-back..
Job Information Humana Consumer Experience Lead-Remote in US in Kansas City Missouri Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
... Must have 1 year minimum CALL CENTER experience? * Salary wage for ... and satisfying online shopping experience available. Each day, 20 million loyal ... Rue Gilt Groupe our..
... Advice Line is an inbound call center that provides Humana members with ... 2 role is a remote position, with oversight from the NAL ... utilizing approved medical resources..
... a team leadership or supervisory position Must have experience leading and ... Previous supervisory experience in a call center setting Work-At-Home Requirements At minimum, ... the business requirements for..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Consumer Experience Lead-Remote in US in Springfield Missouri Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Job Information Humana Supervisor, UM Administration-Remote in Springfield Missouri Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
... of approximately 25 associates. This position has the opportunity to support ... On a regular basis, this position will be responsible for leading, ... developing phone associates in the..
Description The Subrogation Representative 3 identifies, investigates, and collects recoveries from third parties who are legally responsible for paying all or part of medical expenditures for an organization that provides health ..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
