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... the resolution to a pending call. Decisions are typically focus on ... inquiries through proper channels This position reports to the Claims Research ... potentially collaborating across CCM. This..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... from moderate to substantial. Responsibilities Position Overview Humana..
... and deliver tangible results. This position identifies process improvement opportunities and ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... software testing is executed. This..
... education Responsibilities This is a position Monday-Friday 8-4:30EST, no flex hours ... 2 works in an inbound call center type of environment, works with ... the resolution to a..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... to a resolution on each call, while still upholding our Perfect ... members in a fast-paced inbound call center environment and, at times, back-to-back ... knowledge-based database (Mentor) on..
Job Information Humana Consumer Experience Lead-Remote in US in Tulsa Oklahoma Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... Advice Line is an inbound call center that provides Humana members with ... 2 role is a remote position, with oversight from the NAL ... utilizing approved medical resources..
Description The Subrogation Representative 3 identifies, investigates, and collects recoveries from third parties who are legally responsible for paying all or part of medical expenditures for an organization that provides health ..
... members. iCare is seeking a Call Center and Claims Representative to join ... join our growing team! This position is in a call center setting and meets the needs..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... members in a fast-paced inbound call center environment, and at times, back-to-back..
Job Information Humana Supervisor, UM Administration-Remote in Tulsa Oklahoma Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..
