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Responsible for providing support to clinical team to facilitate the administrative components of clinical referrals for case management or disease management services to include home health, nutritional counseling, etc.Primary duties may ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Consumer Experience Lead-Remote in US in Chicago Illinois Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... FUNCTIONS:The functions included are: Inbound Call Center activities, delivery of all customer ... to the Aon Affinity clients. Call Center Management Activities: Problem Management Control ... level management adherence..
... staffing allocation and availability of call center staff in order to achieve ... required staffing levels by projecting call volumes, call duration, and required staffing levels ... all communication..
ILyjKNsKwM-JMCAA-202202251024 With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. Our ..
