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Description Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, you'll have the opportunity to interact with members, provide professional ..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Cincinnati Ohio Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..
... education, a dynamic academic health center and entry into the Big ... tomorrow's reality. JOB OVERVIEW Lindner Center of HOPE (LCOH) is a ... is a nationally renowned psychiatric..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... action. Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience..
Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..
... our new Cloud platform softphone solution across 4 major business contact ... across 4 major business contact center segments. This role will support ... and release management principals Contact..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..
... assignments. This is an incoming call center setting. Technicians are responsible for ... at Home option. The Dr Call Phones Pharmacy Technician works from ... works from home in..
