Call Center Solution Jobs

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... Product Owner for various contact..

... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Fargo North Dakota Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the ..

... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

Job Information Humana Medicare/Medicaid Program Manager -- Remote in Fargo North Dakota Description Humana's Enterprise Shared Services organization is seeking an outstanding cross-functional program leader to join its Business Management team. ..

Job Information Humana Enterprise Shared Services | CECP Program Lead in Fargo North Dakota Description The CECP Program Lead is responsible for overseeing the strategic execution and delivery of the Consumer ..

... our new Cloud platform softphone solution across 4 major business contact ... across 4 major business contact center segments. This role will support ... and release management principals Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Lead IVR Solutions Architect (Remote) in Fargo North Dakota Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, ..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..

Job Information Humana Principal Solution Manager (CECP) Voice Product in ... North Dakota Description The Principal Solution Manager, CECP Voice is responsible ... meet customer needs. The Principal Solution Manager..

... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..

... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..

... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..

Job Information Humana Consumer Experience Lead-Remote in US in Fargo North Dakota Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... action. Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience..

Job Information Humana Communications Lead, Insurance Services in Fargo North Dakota Description Responsibilities Humana's Marketing Organization is seeking a Communications Lead to join the Corporate Communications team. The Communications Lead, Insurance ..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..

Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..