Call Center Solution Jobs in Lancaster

... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... simultaneous tasks; and meet monthly call and performance metrics Preferred Qualifications ... or Bachelor's Degree. Previous..

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... Product Owner for various contact..

... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..

Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..

... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..

... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..

... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... action. Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience..

Job Information Humana Provider Optimization Professional in Lancaster South Carolina Description The Provider Optimization Professional is responsible for day-to-day back-end relationships and serves as liaison with network contractors, provider relations, clinical/quality ..

... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..

Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Lancaster South Carolina Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the ..

Job Information Humana Principal Solution Manager (CECP) Voice Product in ... South Carolina Description The Principal Solution Manager, CECP Voice is responsible ... meet customer needs. The Principal Solution Manager..

... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..

Job Information Humana Lead IVR Solutions Architect (Remote) in Lancaster South Carolina Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, ..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

... our new Cloud platform softphone solution across 4 major business contact ... across 4 major business contact center segments. This role will support ... and release management principals Contact..

Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..