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Job Information Humana Senior Business Intelligence Engineer - Louisville, KY or Work at Home in Lima Ohio Description The Senior Business Intelligence Engineer solves complex business problems and issues using data ..
Description The Senior Compliance Professional ensures compliance with governmental requirements. The Senior Compliance Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an ..
Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
Job Information Humana Business Systems Analyst - Remote Nationwide in Lima Ohio Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..
Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..
... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..
Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience Professional's work assignments involve moderately complex to complex issues where the analysis of ..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Senior Value-Based Programs Reporting/Data Professional - Louisville, KY or Remote in Lima Ohio Description The Senior Value-Based Programs Reporting/Data Professional builds templates, standard documentation, policy and protocol, and ..
... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....
Job Information Humana Consumer Experience Lead-Remote in US in Lima Ohio Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..
