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Description We are seeking an experienced agilest, for our Customer Experience Center Platform team, who is looking for their next opportunity to make an impact. The selected candidate will have strong ..
... Solutions Architect for Customer Experience Center Platform (CECP) Platform Innovation will ... Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ... involving large scale cloud contact..
Our client is currently seeking a Data Center Manager Responsible for the operational support of the IT Server and SAN Storage Infrastructure of Datacenters. This is an onsite, contract role 6-12 ..
Job Information Humana Principal Solution Manager (CECP) Voice Product in ... Torrance California Description The Principal Solution Manager, CECP Voice is responsible ... meet customer needs. The Principal Solution Manager..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Torrance California Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..
Job Description DESCRIPTION Applications are available online beginning Friday, February 18, 2022 through 4:30 pm, Friday, March 18, 2022. VACANCY INFORMATION: Current vacancy is a Grade IV ($3,038.24 - $4,137.92 biweekly) ..
... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..
... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..
... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..
Job Information Humana Lead IVR Solutions Architect (Remote) in Torrance California Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, ..
Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... action. Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience..