Call Center Solution Jobs in New York

... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... simultaneous tasks; and meet monthly call and performance metrics Preferred Qualifications ... or Bachelor's Degree. Previous..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

... to contribute to agent and center level data sets, forecasting data ... years of experience in a call center environment Experience with ticketing (Zendesk, ... in e-commerce or retail..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... 100, won the Best Insurtech Solution from the Benzinga Awards and ... requiredCollege degree preferredInsurance experience preferredCustomer service/call center experience required Technical:Basic computer literacy, ... are all for it...

Job Information Humana Consumer Experience Lead-Remote in US in New York New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..

... voice applications, chatbots and various call center technology tools that are integrated ... in all aspects of IVR/CTI solution design and application development and ... and automation. Deliver IVR..

Job Information Humana Consumer Experience Lead-Remote in US in Syracuse New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... 100, won the Best Insurtech Solution from the Benzinga Awards and ... requiredCollege degree preferredInsurance experience preferredCustomer service/call center experience required Technical:Basic computer literacy, ... 100, won the Best..

... experience preferred. Experience in a call center environment helpful.Basic computer skills, G ... 100, won the Best Insurtech Solution from the Benzinga Awards, and ... experience preferred. Experience in..

Job Information Humana Consumer Experience Lead-Remote in US in Albany New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... Check Report) i.e. create a solution for CST back office task ... years of experience in a call center environment Experience with ticketing (Zendesk, ... in e-commerce or retail..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..

... 100, won the Best Insurtech Solution from the Benzinga Awards, and ... experience preferred. Experience in a call center environment helpful.Property and Casualty license ... 100, won the Best..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... average availability, talk time and call volume.Our clients have questions! Be ... of customer service experience or call center experience.Ability to prioritize work flow ... Office Suite.Experience working in..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... hardware failures that impact the call center, working directly with IT partners ... and the Manager of the call center overseeing operations and developing key ... key performance indicators..

... 100, won the Best Insurtech Solution from the Benzinga Awards and ... requiredCollege degree preferredInsurance experience preferredCustomer service/call center experience required Technical:Basic computer literacy, ... 100, won the Best..