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The Judge Group is currently seeking a Systems Engineer for one of our clients based right outside of Providence, RI. 6 months Riverside, RI Senior Support Engineer will have responsibility for ..
... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... simultaneous tasks; and meet monthly call and performance metrics Preferred Qualifications ... or Bachelor's Degree. Previous..
... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..
... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..
Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..
Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..
Job Information Humana Lead IVR Solutions Architect (Remote) in Newport Rhode Island Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, ..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... action. Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience..
... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Newport Rhode Island Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the ..
... our new Cloud platform softphone solution across 4 major business contact ... across 4 major business contact center segments. This role will support ... and release management principals Contact..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..
988 Call Center Manager (Full Time) Location: East ... upon hire. The 988 Crisis Call Center at BH Link is hiring ... Island community members! The 988 Call Center provides..
Job Information Humana Principal Solution Manager (CECP) Voice Product in ... Rhode Island Description The Principal Solution Manager, CECP Voice is responsible ... meet customer needs. The Principal Solution Manager..
BH Link Masters Level Clinician (Per Diem) (Per Diem) Location: East Providence, RI The BH Link is searching for enthusiastic clinicians and counselors who are looking to make a positive impact ..