Call Center Solution Jobs in Pittsburgh

Please note: All applicants must apply via PittSource, the University of Pittsburgh's on-line employment system, as we no longer accept paper or e-mailed resumes/applications. To apply for this position click the ..

... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... simultaneous tasks; and meet monthly call and performance metrics Preferred Qualifications ... or Bachelor's Degree. Previous..

... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..

... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..

Job Information Humana Lead IVR Solutions Architect (Remote) in Pittsburgh Pennsylvania Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, ..

Job Information Humana Principal Solution Manager (CECP) Voice Product in ... Pittsburgh Pennsylvania Description The Principal Solution Manager, CECP Voice is responsible ... meet customer needs. The Principal Solution Manager..

Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..

... cross the industry disciplines of solution, application, data, integration, and business. ... architecture disciplines o Cloud, Application, Solution, Enterprise, Application, Data, Information, Security, ... web applications Job Description Designs..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Pittsburgh Pennsylvania Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..

... our new Cloud platform softphone solution across 4 major business contact ... across 4 major business contact center segments. This role will support ... and release management principals Contact..

Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..

... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact Center environment. This position makes recommendations ... operation of the enterprise contact..

OverviewnWe are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our ..

... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..

... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..

... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..

... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..

... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... action. Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience..

... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..

Description ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights ..