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JOB SUMMARY Carilion Clinic - Technology Services Group (TSG) is seeking a seasoned Application Analyst III in Roanoke, VA. You will work alongside our Solutions & Delivery team to provide support ..
18,436 Job Information Deloitte Contact Center Agent - Government Public Sector ... Public Sector in Radford Virginia Call Center Agent - Government Public Sector ... issues to appropriate resources. Complete..
JOB SUMMARY Welcome to a promising future with this unique career opportunity. At Carilion Clinic, our team provides support for Revenue Cycle Management in a forward-thinking environment. You will thrive through ..
Job Information Humana Consumer Experience Lead-Remote in US in Roanoke Virginia Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
JOB SUMMARY Serves as a resource for applications/systems support. Assists with implementation of new applications. Develops supporting documentation. Assumes a mentor role in the department and leads initiatives. This position will ..
... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... platform needs Lead feature identification, solution design and deployment of member ... oversee the execution of, contact..
... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..
JOB SUMMARY This is the job opportunity where you can bring your valuable skills to life. At Carilion Clinic, our team provides vital skills, knowledge, and support to professional teams during ..
JOB SUMMARY Designs, deploys and supports data acquisition and data integration solutions from source systems to the data warehouse and data marts for business intelligence solutions such as dashboards, scorecards, reports ..
Job Information Humana Business Systems Analyst - Remote Nationwide in Roanoke Virginia Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..
JOB SUMMARY *Responsible for overseeing the day to day operations of a department as they relate to goals and objectives. Organizes, manages and controls departmental functions and resources in a collaborative ..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
JOB SUMMARY Responsible for the delivery of solutions minor to complex to business function end-users from design to performance and support. Adheres to enterprise technical and design standards. You will works ..
Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..
