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... Lead for CRM & Contact Center Technology is responsible for defining ... is responsible for defining comprehensive solution roadmap for the Sales CRM ... Responsibilities The CRM and Contact..
... and administering existing telecom contact center technology, as well as for ... reporting across telephony and contact center systems. This includes responsibility for ... telecommunications aspects of the Contact..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....
... experiences Primary Responsibilities: Partner with Solution Manager, Product managers and Product ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... be involved for developing a..
Job Information Humana Enterprise Shared Services | CECP Program Lead in Riverton Wyoming Description The CECP Program Lead is responsible for overseeing the strategic execution and delivery of the Consumer Experience ..
... customer experience for various contact center solutions including but not limited ... telephony integration (CTI) solutions, dynamic call routing and call allocation platforms. Responsibilities The Senior ... Experience with..
... features for our Customer Experience Center Platform. Our open and inclusive ... team supporting the Customer Experience Center Platform. Responsibilities The Associate Director, ... deliver personalized experiences leveraging contact..
... Oncology Memorial Sloan Kettering Cancer Center New York, New York NEW! ... Oncology Memorial Sloan Kettering Cancer Center New York, New York NEW! ... paging and after hours on..
Description Responsibilities The Billing & Enrollment Representative will assist members in a fast-paced inbound call center environment. You will be responsible for: Processing enrollments, payments, address changes or other enrollment related ..
... supporting and administering existing Contact Center infrastructure, as well as for ... Session Delivery Manager, SIPREC Recording, Call Routing, Protocol normalization/HMRs, Dial Plan ... telecommunications aspects of the Contact..
Description The Business Systems Analyst performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 ..
Job Information Humana Medicare/Medicaid Program Manager -- Remote in Riverton Wyoming Description Humana's Enterprise Shared Services organization is seeking an outstanding cross-functional program leader to join its Business Management team. This ..
Job Information Humana Outbound Dialer Product Owner 2 - Remote in Riverton Wyoming Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team ..
Description The Senior Channel Development Professional will support department and team strategic goals by developing and executing key initiatives to support Mail Order Pharmacy and Specialty Pharmacy growth. The role will ..
SummaryFull Time Retail Sales RepresentativeWe are hiring a Full Time Retail Sales Representative to collaborate and strategize with store managers to improve sales andexecute on client expectations.This Sales Representative will demonstrate ..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Humana, we want to help people everywhere, ..
... supporting functional management within the Call Center to ensure resource optimization. This ... workload appropriately. Coordinate with Ecommerce Call Center leadership to incorporate seasonal variations, ... and KPIs with..
Job Information Humana Business Systems Analyst - Sales Technology - Remote in Riverton Wyoming Description The Business Systems Analyst performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..
Description The Senior Data Product Owner will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..
