Call Center Support Jobs in Fairmont

Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..

Description The Product Owner for Enterprise Voice serves a key role in developing the next generation voice and omni-channel customer experiences for Humana. The Product Owner owns, maintains and prioritizes the ..

... Lead for CRM & Contact Center Technology is responsible for defining ... would be responsible facilitating and support complex design discussions with both ... process and as well as..

Job Information Humana Lead, Portfolio Management in Fairmont Minnesota Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..

Job Information Humana Business Systems Analyst - Remote Nationwide in Fairmont Minnesota Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..

... management experience in a sales call center Inbound and outbound call center experience Prior experience in Process ... of interviews. In order to support the CDC recommendations on social..

... records and the records of Center for Medicare and Medicaid Services. ... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... experience working in an outbound..

... Subject Matter Experts (SME's) who support class training, and process teams ... the Learning Design team to support curriculum development, enhancements, and updates. ... or on the job training..

... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Job Information Humana Consumer Experience Lead-Remote in US in Fairmont Minnesota Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

... records and the records of Center for Medicare and Medicaid Services. ... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... experience working in an outbound..

Description The Manager, Risk Adjustment oversees coding educators and quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS). ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Fairmont ... in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... Information Humana Senior Onboarding Command Center in Fairmont Minnesota Description The ... Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots ... training. The Senior Desktop/End User..

Job Information Humana Call Quality Coach in Fairmont Minnesota ... in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..

Description The Care Management Support Assistant 2 contributes to administration ... of Care Management. Provides non-clinical support to the assessment and evaluation ... well-being Responsibilities The Care Management Support Assistant..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Fairmont Minnesota Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

Description The Senior Recruiter is responsible for all aspects of university recruiting for assigned Humana business groups. The Senior Recruiter works on assignments that involve moderately complex to complex issues where ..

Description The Manager, Utilization Management Nursing utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ..

Description The Manager, Utilization Management Nursing utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ..