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Description The Utilization Management Nurse 2 utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Utilization Management Nurse 2 work assignments ..
... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations of both the ... internal and..
... and administering existing telecom contact center technology, as well as for ... and implementing new solutions in support of enterprise level contact centers. ... focus is to engineer and..
... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..
... supporting and administering existing Contact Center infrastructure, as well as for ... and implementing new solutions in support of enterprise level contact centers. ... focus is to engineer and..
Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Mobile Alabama Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..
Job Information Humana Utilization Management Nurse 2-Remote in Mobile Alabama Description The Utilization Management Nurse 2 utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or ..
... driven environment Experience in recruiting support, customer service or call center roles a plus MS Office ... customer service, collections, office managers, call center, administrative assistant, accounts payable clerk,..
Job Information Humana Lead, Portfolio Management in Mobile Alabama Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..
... business intelligence and strategic planning support for business segments or the ... identify subject matter experts in support of multi-functional efforts to identify, ... marketing calendars and dashboards Lead..
Description The Care Management Support Assistant 2 contributes to administration ... of Care Management. Provides non-clinical support to the assessment and evaluation ... well-being Responsibilities The Care Management Support Assistant..
Job Information Humana Consumer Experience Lead-Remote in US in Mobile Alabama Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... records and the records of Center for Medicare and Medicaid Services. ... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... experience working in an outbound..
Description The Manager, Utilization Management Nursing utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ..
... Information Humana Senior Onboarding Command Center in Mobile Alabama Description The ... Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots ... training. The Senior Desktop/End User..
Description The Senior Recruiter is responsible for all aspects of university recruiting for assigned Humana business groups. The Senior Recruiter works on assignments that involve moderately complex to complex issues where ..
... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..
... management experience in a sales call center Inbound and outbound call center experience Prior experience in Process ... of interviews. In order to support the CDC recommendations on social..
... Subject Matter Experts (SME's) who support class training, and process teams ... the Learning Design team to support curriculum development, enhancements, and updates. ... or on the job training..
... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... Managers and other stakeholders to..
... instant messaging software Provide on-line support for applications Utilize available resources ... and quality assurance Adhere to, support and client ISO, Quality Systems, ... automated telebusiness environment Knowledge of..
