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... and administering existing telecom contact center technology, as well as for ... and implementing new solutions in support of enterprise level contact centers. ... focus is to engineer and..
... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations of both the ... internal and..
... management experience in a sales call center Inbound and outbound call center experience Prior experience in Process ... of interviews. In order to support the CDC recommendations on social..
Description The Senior Recruiter is responsible for all aspects of university recruiting for assigned Humana business groups. The Senior Recruiter works on assignments that involve moderately complex to complex issues where ..
Enjoy fun in the sun! The Sunshine State is calling your name! Spend your next travel assignment in beautiful sunny Florida! Enjoy the many attractions the Sunshine State has to offer! ..
Job Information Humana Call Quality Coach in Naples Florida ... in Naples Florida Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Naples Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... records and the records of Center for Medicare and Medicaid Services. ... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... experience working in an outbound..
Description The Manager, Utilization Management Nursing utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Naples ... in Naples Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... Subject Matter Experts (SME's) who support class training, and process teams ... the Learning Design team to support curriculum development, enhancements, and updates. ... or on the job training..
... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..
... business intelligence and strategic planning support for business segments or the ... identify subject matter experts in support of multi-functional efforts to identify, ... marketing calendars and dashboards Lead..
... supporting and administering existing Contact Center infrastructure, as well as for ... and implementing new solutions in support of enterprise level contact centers. ... focus is to engineer and..
... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..
... Information Humana Senior Onboarding Command Center in Naples Florida Description The ... Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots ... training. The Senior Desktop/End User..
Job Information Humana Consumer Experience Lead-Remote in US in Naples Florida Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Naples Florida Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..
Description The Care Management Support Assistant 2 contributes to administration ... of Care Management. Provides non-clinical support to the assessment and evaluation ... well-being Responsibilities The Care Management Support Assistant..
... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... Managers and other stakeholders to..
