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... of action. Responsibilities These Contact Center Engineer positions will use their ... experience in telecom and contact center technologies to support the configurations of both the ... internal and..
... and administering existing telecom contact center technology, as well as for ... and implementing new solutions in support of enterprise level contact centers. ... focus is to engineer and..
... of action through data analysis, call listening, provider outreach and insight ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..
Description The Care Management Support Assistant 2 contributes to administration ... of Care Management. Provides non-clinical support to the assessment and evaluation ... well-being Responsibilities The Care Management Support Assistant..
... management experience in a sales call center Inbound and outbound call center experience Prior experience in Process ... of interviews. In order to support the CDC recommendations on social..
Job Information Humana Consumer Experience Lead-Remote in US in Saint Augustine Florida Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Saint Augustine Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... Subject Matter Experts (SME's) who support class training, and process teams ... the Learning Design team to support curriculum development, enhancements, and updates. ... or on the job training..
Fetch-playing, dog-walking, cat-sitting, that-spot-behind-the-ear-scratching pet people. And when it comes to pet care, no one cares more than we do. Where all in a day's work means all in a day's ..
Description The Senior Recruiter is responsible for all aspects of university recruiting for assigned Humana business groups. The Senior Recruiter works on assignments that involve moderately complex to complex issues where ..
... records and the records of Center for Medicare and Medicaid Services. ... activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... experience working in an outbound..
Description The Manager, Utilization Management Nursing utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Manager, Utilization Management Nursing works within ..
... supporting and administering existing Contact Center infrastructure, as well as for ... and implementing new solutions in support of enterprise level contact centers. ... focus is to engineer and..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Saint ... Saint Augustine Florida Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Enjoy fun in the sun! The Sunshine State is calling your name! Spend your next travel assignment in beautiful sunny Florida! Enjoy the many attractions the Sunshine State has to offer! ..
Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Saint Augustine Florida Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer ..
Job Information Humana Call Quality Coach in Saint Augustine ... Saint Augustine Florida Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
... Information Humana Senior Onboarding Command Center in Saint Augustine Florida Description ... Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots ... training. The Senior Desktop/End User..
... courses of action, data analysis, call listening, provider outreach and ability ... root cause, telling the story, call listening, provider experience design, elimination ... issue resolution Collect insights from..
... business intelligence and strategic planning support for business segments or the ... identify subject matter experts in support of multi-functional efforts to identify, ... marketing calendars and dashboards Lead..
