Call Center Team Leader Jobs in Metairie

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..

... is an Enterprise Shared Services team focused on data, reporting and ... supporting Humana's Service Operations. The team is focused on converting data ... within the ESS Business Intelligence..

... Operations is a proven people leader who specializes in thought leadership ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..

Job Information Humana Call Quality Coach in Metairie Louisiana ... in Metairie Louisiana Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... Ensures consistency in execution across team. Holds team members accountable for following established ... is looking to have the team ready to support Humana's Medicaid ... bring 3 Medicaid..

Job Information Humana MarketPOINT Call Quality Coach in Metairie Louisiana ... Metairie Louisiana Description Help our team achieve their best! Are you ... seeking a candidate for a Call Quality..

... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..

... direction of the Pharmacy Claims Team Leaders & the Pharmacy Claims ... assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims ... their related pharmacies Assist the..

... The Director of the National Call Center/evendor channel is responsible and accountable ... quality metrics are met. The leader will be proactive in building ... member's journey with Humana...

... readiness function spans multiple contact center operations with varying degrees of ... of readiness practice maturity, this leader will have the opportunity to ... readiness function spans multiple contact..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Metairie ... in Metairie Louisiana Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... New Orleans Louisiana Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..

Job Information Humana Call Quality Coach in New Orleans ... New Orleans Louisiana Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..

... $90 billion (Fortune 40) market leader in integrated healthcare with a ... we are seeking an accomplished leader to join our team in the newly-created role of ... Vice..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in New ... New Orleans Louisiana Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

Description The Call Quality Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which includes call monitoring, call evaluations,..

Quality Assurance/Call Monitoring Administrator The candidate monitors ... candidate monitors inbound and outbound call and emails responses to assess ... initiatives. Participates in design of call monitoring formats and quality..

Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... is a Fortune 60 market leader in integrated..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Metairie Louisiana Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..

... $90 billion (Fortune 40) market leader in integrated healthcare with a ... we are seeking an accomplished leader to join our team in the newly-created role of ... Vice..

Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..