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... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs ... Ensures consistency in execution across team. Holds team members accountable for following established ... established policies...
... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation Calls..
... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..
Medical Assistant - Clinic Telephone Team - Full-time Department: Primary Care ... variety of providers, health care team members and patients in a ... patients telephonic access and single call..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality metrics are met. The leader will be proactive in building ... member's journey with Humana...
Description The Call Quality Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which includes call monitoring, call evaluations,..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Albuquerque ... Albuquerque New Mexico Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Job Information Humana Call Center Pharmacy Claims Technician, Remote in ... direction of the Pharmacy Claims Team Leaders & the Pharmacy Claims ... assigned by the Pharmacy Claims Team Leaders..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
Director of Orthopedic Center of Excellence Department: Ambulatory Services Admin Location: Rio Rancho, NM START YOUR APPLICATION Job Summary and Scope Responsible for the overall clinical operations, personnel, and revenue tracking ..
Director of Orthopedics Center of Excellence Department: Center of Excellence Location: Rio Rancho, ... revenue tracking of the Orthopedic Center of Excellence (COE); including implementation ... and needs by utilizing..
Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..
... Operations is a proven people leader who specializes in thought leadership ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
... $90 billion (Fortune 40) market leader in integrated healthcare with a ... we are seeking an accomplished leader to join our team in the newly-created role of ... Vice..
... readiness function spans multiple contact center operations with varying degrees of ... of readiness practice maturity, this leader will have the opportunity to ... readiness function spans multiple contact..
Job Information Humana MarketPOINT Call Quality Coach in Albuquerque New ... New Mexico Description Help our team achieve their best! Are you ... seeking a candidate for a Call Quality..
Patient Access Team Lead Department: Patient Financial Services Location: Rio Rancho, NM START YOUR APPLICATION Job Summary Register and/or admit patients to Sandoval Regional Medical Center. Obtain and enter into the ..
Patient Access Team Lead (Full time - 1.0) Department: PT Financial Services Location: Rio Rancho, NM START YOUR APPLICATION J ob Summary Register and/or admit patients to Sandoval Regional Medical Center. ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... is a Fortune 60 market leader in integrated..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Job Information Humana Call Quality Coach in Albuquerque New ... Albuquerque New Mexico Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
... direction of the Pharmacy Claims Team Leaders & the Pharmacy Claims ... assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims ... their related pharmacies Assist the..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Albuquerque New Mexico Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..