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... Lead for CRM & Contact Center Technology is responsible for defining ... Responsibilities The CRM and Contact Center Lead formulates and defines MarketPoint ... Researches and implements cloud based..
... is an Enterprise Shared Services team focused on data, reporting and ... supporting Humana's Service Operations. The team is focused on converting data ... within the ESS Business Intelligence..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... is a Fortune 60 market leader in integrated..
Job Information Humana Call Quality Coach in Green Bay ... Green Bay Wisconsin Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Green Bay Wisconsin Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Description Help our team achieve their best! Are you ... the job for you! The Call Quality Coach (Call Quality Professional 2) monitors and ... relationship building calls. Responsibilities The..
... direction of the Pharmacy Claims Team Leaders & the Pharmacy Claims ... assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims ... their related pharmacies Assist the..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
Description The Call Quality Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which includes call monitoring, call evaluations,..
... to a resolution on each call, while still upholding our Perfect ... members in a fast-paced inbound call center environment and, at times, back-to-back ... independent discretion. Participates in..
... readiness function spans multiple contact center operations with varying degrees of ... of readiness practice maturity, this leader will have the opportunity to ... readiness function spans multiple contact..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality metrics are met. The leader will be proactive in building ... member's journey with Humana...
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Milwaukee Wisconsin Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... Operations is a proven people leader who specializes in thought leadership ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
... $90 billion (Fortune 40) market leader in integrated healthcare with a ... we are seeking an accomplished leader to join our team in the newly-created role of ... Vice..
Description Responsibilities Call Quality Professionals provide information that ... This position will oversee the Call Quality process which includes call monitoring, call evaluations, feedback and insights to ... insights to..
Description The Call Quality Manager in Direct Marketing ... support sales teams, in a call center setting, responsible for selling Humana ... managing the performance of a team of up..
Job Information Humana Call Quality Coach in Milwaukee Wisconsin ... in Milwaukee Wisconsin Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Green ... Green Bay Wisconsin Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Milwaukee ... in Milwaukee Wisconsin Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
