Call Center Workforce Management Jobs in Dover

Description The Workforce Management Professional 1 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..

... Solutions Architect for Customer Experience Center Platform (CECP) Platform Innovation will ... Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ... involving large scale cloud contact..

... Solutions Architect for Customer Experience Center Platform (CECP) Platform Innovation will ... Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ... involving large scale cloud contact..

Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..

Job Information Humana Lead IVR Solutions Architect (Remote) in Dover Delaware Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, ..

... Business Partner leads the people management agenda in a business unit/area, ... a facilitator for the company's management team. Applies broad experience in ... services, Human Capital analytics, Talent..

Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..

... of Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... centers onto the core contact management platform, in order to execute ... oversee the execution..

Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..

... tools and models used in workforce management. Responsibilities Humana's Clinical Pharmacy Review ... maintaining demand forecasts that support workforce decisions and budgeting. This role ... an analytics role preferably..

Job Information Humana Senior Inbound Workforce Management Professional in Dover Delaware Description ... Delaware Description The Senior Inbound Workforce Management Professional represents the company by ... activities of the Service..

Description The Director, Workforce Management applies and integrates advanced and ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... involving large scale cloud contact..

... Partner 2 leads the people management agenda in a business unit/area, ... a facilitator for the company's management team. Applies broad experience in ... the business unit/area in people..

... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact..

Description The Manager, Workforce Management applies and integrates advanced and ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity..

... requirements and solutions to meet workforce objectives. Provides analysis of talent ... positive experience for NPs Director, Call Center to execute dialer strategy based ... 5 or more years..

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... Product Owner for various contact..

Job Information Humana Workforce Management Professional 2 - Work at ... in Dover Delaware Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce..

... Solutions Architect for Customer Experience Center Platform (CECP) Platform Innovation will ... Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ... involving large scale cloud contact..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... involving large scale cloud contact..

Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..

Workforce Management Analyst (Remote) Date: Oct 24, ... living without. Position Summary The Workforce Scheduler is responsible for analyzing ... volume data while supporting functional management within the Call Center..