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Description Director, Marketing Call Center, Care Delivery OrganizationOur inside sales ... sales team in our Marketing Call Center often has the first interaction ... and implementation of the marketing call..
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Description The Director, Scheduling Call Center Operations represents the company by ... frontline manager) Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall..
... provide feedback to agents, complete call audits, chat support, time amendments, ... adjustments to curriculum, work with workforce management to ensure that the agents ... Production Leads fall under..
Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..
... (YHA) is a Humana-owned Healthcare Management Company dedicated to improving clinical ... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members...
Job Information Humana Call Center Operations Manager in Tampa Florida ... strong operational leader with progressive call center experience for our Inbound Contact ... experience for our Inbound Contact call..
... the leading platform for Freelance Workforce Management. Our cloud-based Freelance Management System (FMS) allows businesses to ... manage, and pay their freelance workforce efficiently and compliantly. Our team .....
... is a Humana owned Healthcare Management Company dedicated to improving clinical ... and the member's home. The Call Center Supervisor is responsible for the ... the daily activities across..
Director of Contact Center Operations (DCCO) - This is ... food service, logistics and travel management consulting. to simplify and streamline ... operations of a hybrid Contact Center. In this..
... Spanish Conviva is seeking a Workforce Management Real-Time Adherence Analyst who is ... the real-time performance of our call center. The ideal person will have ... good understanding of..
