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... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... Product Owner for various contact..
... Solutions (CP&S) - Customer Experience Center Platform (CECP) Implementation Lead is ... Pharmacy Solutions, specifically within the Workforce Management function. The Lead will be ... project leadership experience or..
Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity and..
Job Information Humana Workforce Management Professional 2 - Work at ... in Billings Montana Description The Workforce Management Professional 2 applies and integrates ... strategic and operational insights for workforce..
... requirements and solutions to meet workforce objectives. Provides analysis of talent ... positive experience for NPs Director, Call Center to execute dialer strategy based ... 5 or more years..
... student success, retention and local workforce needs through the Bitterroot Valley, ... to an affordable education and workforce training. The University of Montana ... to support students while meeting..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact..
UMOnline invites applications for a Director of Marketing and Communications . This position reports to the Vice President for Marketing and Communications and the Associate Vice Provost for Innovation and Online ..
Description The Director, Workforce Management applies and integrates advanced and ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity..
Description The Manager, Workforce Management applies and integrates advanced and ... strategic and operational insights for workforce decision-making (e.g., staffing, learning and ... staffing, learning and development, talent management, diversity..
... Partner 2 leads the people management agenda in a business unit/area, ... a facilitator for the company's management team. Applies broad experience in ... the business unit/area in people..
... across 4 major business contact center segments. This role will support ... Drives the roll-out of cloud management platforms, evaluates its performance and ... Integration Understanding DevOps and release..
... tools and models used in workforce management. Responsibilities Humana's Clinical Pharmacy Review ... maintaining demand forecasts that support workforce decisions and budgeting. This role ... an analytics role preferably..
... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... involving large scale cloud contact..
... Business Partner leads the people management agenda in a business unit/area, ... a facilitator for the company's management team. Applies broad experience in ... services, Human Capital analytics, Talent..
Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse ..
... services to the Academic Advising Center and the Learning Center at Missoula College as well ... the Missoula College Academic Advising Center and Learning Center: walk-in individuals, office phone..
Job Information Humana Lead IVR Solutions Architect (Remote) in Billings Montana Description The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, ..
Job Information Humana Senior Inbound Workforce Management Professional in Billings Montana Description ... Montana Description The Senior Inbound Workforce Management Professional represents the company by ... activities of the Service..
... of Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... centers onto the core contact management platform, in order to execute ... oversee the execution..