Computer Support Customer Call Center 1 Jobs in Connecticut

... Genesys IVR systems (Soft phones, call routing and queing) on a ... teams. Responsibilities Responsible for Contact Center platform configuration, development, customization, integration, ... and technical leads to develop..

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... with internal business and IT..

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

... Required Qualifications Bachelor's Degree in Computer Science or a related field ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..

... on our CRM team who support Author's members & providers through ... to work on our Contact Center Engineering Team, which maintains our ... related to all facets of..

Job Information Humana Associate Director, IT Infrastructure Operations and Process Improvement in Bridgeport Connecticut Description The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics to ..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Senior Cloud ... latest technologies to create amazing,..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

... administrative cost and improve the customer's experience. Responsibilities The Senior Data ... Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Health Information ... as Mathematics, Economics, Finance, Statistics,..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Genesys Voice ... latest technologies to create amazing,..

... & the Arts; Social Work; Computer Science & Engineering; Health Professions; ... the campus. Hardware Installation and Support: Maintain 4-hour response for 24/7 ... and maintenance/development of early-warning systems...

... of the first floor-based handheld computer in 1983 and we pride ... Group, Inc. (IBKR); is rated #1 - Best Online Brokers 4 ... will also participate in an..

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... of the first floor-based handheld computer in 1983 and we pride ... to clients. Today, we serve 1.54M clients in over 200 countries ... the role: As IBKR Contact..

... administrative cost and improve the customer's experience. Responsibilities The Lead Data ... business strategy of an enhanced customer experience while protecting Humana's data. ... Required Qualifications Bachelor's Degree in..

... & the Arts; Social Work; Computer Science & Engineering; Health Professions; ... Responsibilities Include: Hardware Installation and Support: Maintain 4-hour response for 24/7 ... and maintenance/development of early-warning systems...

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....

... Major Incident Manager drives technical support teams to recover services during ... Responsibilities will include 24/7 rotating on-call support for IT Major Incidents. Candidate ... technology. 24/7 availability, via..

... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Bridgeport ... Data Engineer will design, build, support, and maintain data processing architectures ... products and insights for..

... within the Global Robotics Service Support (GRSS) team, you will be ... uptime management, internal & external customer satisfaction and timely completion of ... senior management, global IT, global..

... on our CRM team who support Author's members & providers through ... to work on our Contact Center Engineering Team, which maintains our ... related to all facets of..