Computer Support Customer Call Center 1 Jobs in Glen Allen

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... with internal business and IT..

... Genesys IVR systems (Soft phones, call routing and queing) on a ... teams. Responsibilities Responsible for Contact Center platform configuration, development, customization, integration, ... and technical leads to develop..

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

... administrative cost and improve the customer's experience. Responsibilities The Senior Business ... as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field ... or related field Experience with..

... Cloud Well Architect Framework to support overall Operations initiatives Establish and ... our customers. Adhere to established customer SLA's. Executes data-driven decisions by ... Cloud product suite; willingness to..

... Required Qualifications Bachelor's Degree in Computer Science or a related field ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..

... administrative cost and improve the customer's experience. Responsibilities The Lead Data ... business strategy of an enhanced customer experience while protecting Humana's data. ... Required Qualifications Bachelor's Degree in..

... administrative cost and improve the customer's experience. Responsibilities The Senior Data ... Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Health Information ... as Mathematics, Economics, Finance, Statistics,..

... Major Incident Manager drives technical support teams to recover services during ... Responsibilities will include 24/7 rotating on-call support for IT Major Incidents. Candidate ... technology. 24/7 availability, via..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Senior Cloud ... latest technologies to create amazing,..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Genesys Voice ... latest technologies to create amazing,..

... administrative cost and improve the customer's experience. Responsibilities The Senior Business ... as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field ... or related field Experience with..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Glen ... Data Engineer will design, build, support, and maintain data processing architectures ... products and insights for..

Job Information Humana Associate Director, IT Infrastructure Operations and Process Improvement in Glen Allen Virginia Description The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics ..

... on our CRM team who support Author's members & providers through ... to work on our Contact Center Engineering Team, which maintains our ... related to all facets of..

... able to provide leadership and support for day-to-day operations and technical ... them. Manage, maintain, monitor and support the infrastructure environment in assigned ... technology domain. Install, configure and..

... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

Apply Now Share this job Send yourself a reminder Alert me to jobs like this one IST Lead Application Developer Information Systems Technology (IST) Salary Range: $75,122 - $128,278 Deadline: 11:59 ..

... design, planning, integration, maintenance and support of cloud architecture. We are ... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..