Computer Support Customer Call Center 1 Jobs in Kansas City

... Youu0027ll Do,AnswerValue:Provide general technical application support and create solutions across a ... with project teams to facilitate support turnover after warranty period. Other ... strive to deliver u003ciu003etheu003c/iu003e unparalleled..

... Genesys IVR systems (Soft phones, call routing and queing) on a ... teams. Responsibilities Responsible for Contact Center platform configuration, development, customization, integration, ... and technical leads to develop..

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... with internal business and IT..

... administrative cost and improve the customer's experience. Responsibilities The Senior Data ... Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Health Information ... as Mathematics, Economics, Finance, Statistics,..

... design, planning, integration, maintenance and support of cloud architecture. We are ... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform..

... Required Qualifications Bachelor's Degree in Computer Science or a related field ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..

... Major Incident Manager drives technical support teams to recover services during ... Responsibilities will include 24/7 rotating on-call support for IT Major Incidents. Candidate ... technology. 24/7 availability, via..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

Job Information Humana Associate Director, IT Infrastructure Operations and Process Improvement in Overland Park Kansas Description The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics ..

... Required Qualifications Bachelor's Degree in Computer Science or a related field ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..

The Customer Service Manager's role is to ... and ensuring high levels of customer service quality and availability. This ... collaboratively to deliver results that support the firm's strategic plan..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Senior Cloud ... latest technologies to create amazing,..

... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....

... Cloud Well Architect Framework to support overall Operations initiatives Establish and ... our customers. Adhere to established customer SLA's. Executes data-driven decisions by ... Cloud product suite; willingness to..

... administrative cost and improve the customer's experience. Responsibilities The Lead Data ... business strategy of an enhanced customer experience while protecting Humana's data. ... Required Qualifications Bachelor's Degree in..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Genesys Voice ... latest technologies to create amazing,..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... design, planning, integration, maintenance and support of cloud architecture. We are ... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform..

... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Overland ... Data Engineer will design, build, support, and maintain data processing architectures ... products and insights for..

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..