Computer Support Customer Call Center 1 Jobs in Maryland

Fiber Customer Support Analyst Silver Spring, MD Click ... to apply for Verizon's Fiber Customer Support Analyst position, testing will be ... seeking many qualified Internet Technical Support Analysts (Fiber..

... Genesys IVR systems (Soft phones, call routing and queing) on a ... teams. Responsibilities Responsible for Contact Center platform configuration, development, customization, integration, ... and technical leads to develop..

... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... with internal business and IT..

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Genesys Voice ... latest technologies to create amazing,..

... Senior and Junior Rapid Response Center System Administrator to support a Government contract located on ... working in and supporting a customer service organization and have experience ... will..

... Required Qualifications Bachelor's Degree in Computer Science or a related field ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..

... using products within Microsoft’s System Center Suite. This individual must be ... The position has a 24×7 support requirement, so the incumbent must ... to participate in a regular..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... design, planning, integration, maintenance and support of cloud architecture. We are ... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... administrative cost and improve the customer's experience. Responsibilities The Senior Data ... Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Health Information ... as Mathematics, Economics, Finance, Statistics,..

... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Bethesda ... Data Engineer will design, build, support, and maintain data processing architectures ... products and insights for..

... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....

... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..

... Major Incident Manager drives technical support teams to recover services during ... Responsibilities will include 24/7 rotating on-call support for IT Major Incidents. Candidate ... technology. 24/7 availability, via..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Senior Cloud ... latest technologies to create amazing,..

Job Information Humana Associate Director, IT Infrastructure Operations and Process Improvement in Bethesda Maryland Description The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics to ..

Sirius Computer Solutions is a CDW company. ... common values as a performance-driven, customer-focused culture. CDW is a leading ... assigned districts and regions they support. The Sr. Solutions Architect..

... administrative cost and improve the customer's experience. Responsibilities The Lead Data ... business strategy of an enhanced customer experience while protecting Humana's data. ... Required Qualifications Bachelor's Degree in..

... software, PBX, VOIP, and infrastructure support tasks to include install/maintain system ... with other technology teams troubleshooting customer issues. Will be responsible for ... aggressive Business SLAs. Provide Tier-2..

... Cloud Well Architect Framework to support overall Operations initiatives Establish and ... our customers. Adhere to established customer SLA's. Executes data-driven decisions by ... Cloud product suite; willingness to..