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... networks for opportunities to improve call handling or system performance. The ... specifications related to complex contact center technology projects. Responsibilities The Senior ... with internal business and IT..
... Genesys IVR systems (Soft phones, call routing and queing) on a ... teams. Responsibilities Responsible for Contact Center platform configuration, development, customization, integration, ... and technical leads to develop..
18,274 Job Information Deloitte Project Delivery Specialist, Customer & Marketing, Human Services Transformation in Portland Oregon Deloitte Consulting LLP seeks a Project Delivery Specialist, Customer & Marketing, Human Services Transformation in ..
... Required Qualifications Bachelor's Degree in Computer Science or a related field ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..
... ecosystem, and connect with and support the caregiver community Work in ... and will require understanding our customer needs, analysis and design, problem ... will be used by caregiver..
Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..
... management, design, research, architecture, technical support and other engineers on solutions ... on solutions that recognize real customer problems while being pragmatic about ... software, including taking turns being..
... administrative cost and improve the customer's experience. Responsibilities The Senior Data ... Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Health Information ... as Mathematics, Economics, Finance, Statistics,..
... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Genesys Voice ... latest technologies to create amazing,..
Description Your Opportunity New Relic's Network Performance Monitoring functionality bridges the telemetry gap between applications and infrastructure in a single observability platform. Our goal is to democratize access to data for ..
... New Relic is at the center of a critical part of ... code to a hybrid data center and cloud environment accepting over ... the Team: I enjoy delivering..
... administrative cost and improve the customer's experience. This position will work ... internal and external sources to support business analysis and reporting. The ... and analysis including visualizations to..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Vancouver ... Data Engineer will design, build, support, and maintain data processing architectures ... products and insights for..
... administrative cost and improve the customer's experience. Responsibilities The Lead Data ... business strategy of an enhanced customer experience while protecting Humana's data. ... Required Qualifications Bachelor's Degree in..
... new challenges and solving complex customer challenges using the latest in ... using the latest in contact center technologies? As a Senior Cloud ... latest technologies to create amazing,..
... TO NIKE Bachelor’s degree in Computer Science, MIS, Business, or equivalent ... Experience developing data models to support business requirements, reporting and analytics ... and able to answer the..
... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..
... services. Participate in a one-week on-call rotation to support our services. We bake stability ... teams) Employee resource groups to support a diverse workforce Communities of ... variety of..
... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....
... design, planning, integration, maintenance and support of cloud architecture. We are ... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform..
Job Information Humana Associate Director, IT Infrastructure Operations and Process Improvement in Vancouver Washington Description The Associate Director, IT Infrastructure Operations and Process Improvement monitors and measures relevant performance metrics to ..
